tikitakasup@gmail.com

Customs duties and consumption tax for shipments to Japan are covered by our store.No additional taxes will be charged to customers.

Shipping to JapanFlat shipping fee: ¥880
Note: Customers in Okinawa will be charged an additional ¥3,000 remote area fee. Thank you for your understanding.

Shipping to Other Regions Flat shipping fee: ¥5,000.For orders consisting only of small items such as buttons or key switches: ¥2,000

Orders are typically shipped on the same day or the next business day after order confirmation.
Shipping operations are closed on weekends and public holidays.

For each product, the shipping schedule stated on the product page takes priority.

Pre-order items will be shipped according to the schedule announced on the product page.

Accepted cards:
Visa, MasterCard, American Express, JCB, Discover, Diners Club, Maestro, UnionPay
Payments are processed securely via Airwallex.
Your credit card information is never transmitted directly to our store.

※Installment payments are not supported.
Other payment options:
PayPal, Google Pay, Apple Pay

Please contact us within 7 days of receiving the product to request a return. Requests after this period cannot be accepted.

Returns are accepted only for initial defects or unopened and unused items.

For customer-initiated returns, customers are responsible for:
Round-trip shipping costs
A handling fee equal to 20% of the product price

If the product is defective or incorrect, return shipping will be covered by our company.Refunds will be processed within 7 business days after we confirm the condition of the returned item, using the original payment method.Important:Please use a trackable shipping method when returning items. Refund processing may be delayed depending on circumstances.