SHIPPING
Shipping and Delivery
Find information about dispatch timing, international delivery estimates, and how shipping costs are confirmed at checkout.
Dispatch of Regular Items
Dispatch Time and Business Days
Dispatch Time
Regular items ship on the same day or within 2 business days after payment is confirmed.
Business days: Monday–Friday (closed on Saturdays, Sundays, and public holidays).
Custom Orders
Lead Time, Data Submission, and Important Notes
Lead Time
The lead time for standard custom orders is 7–28 calendar days, averaging about 14 days.
Timing varies depending on the model and order volume. Delivery time after dispatch is additional.
For made-to-order items such as Elite and R1A, check the lead time shown on each product page. The dispatch time for regular items and the standard custom-order lead time do not apply.
Submitting Custom Data
Upload your custom data in the attachment field on the product page when you place your order. The order cannot be placed without uploading the data.
Follow the instructions in the current customization tool to create and export your data. Data that has already been attached cannot be changed later by email.
International shipping
Dispatch Time, Shipping Fees, and Delivery Time
International shipping
International shipping rates vary by destination and are shown during checkout.
Available delivery options depend on the destination and order. Review the methods available at checkout, including whether someone must be present to receive the order.
In some destinations, customers may be responsible for import duties, taxes, or other import charges.
Estimated Delivery Time
Estimated Time After Dispatch
Estimated Delivery Time After Dispatch
After dispatch, estimated delivery for international orders is 8–20 days, depending on the destination country. This is an estimate, not a guaranteed delivery time.
Tracking Your Shipment
Tracking Updates for Shipments from the China Warehouse
For Shipments from the China Warehouse
It takes about 4–5 days after dispatch for tracking information to become active.
Contact Us
Contact Details and Support Hours
Email Inquiries
tikitakasup@gmail.comSupport Hours
Weekdays, 9:00–18:00 China time / Closed on Chinese public holidays
We generally reply to messages sent through the contact page within 1–2 business days.