Privacy Policy

Information We Collect

We collect, by lawful and appropriate means, names, addresses, telephone numbers, email addresses, order, payment, and shipping information, inquiries and materials you provide, account and review information, and usage information such as IP addresses, cookies, and browsing history. If you do not provide information that is necessary, we may be unable to provide the service.

Purposes of Use

• To accept orders, process payments, make and deliver products, and fulfill contracts, including returns and repairs
• To respond to inquiries, verify identity, and provide after-sales support
• To provide account and review features
• To prevent misuse, maintain and improve the service, analyze usage, and measure and deliver advertising
• To send emails to people who have consented
• To comply with legal obligations and exercise or protect rights

Where consent is required by law, we will obtain it in advance.

Outsourcing and Third-Party Provision

We may entrust the handling of personal information to service providers, or otherwise provide it lawfully, to the extent necessary for store operations, payment, shipping, production, repairs, support, analytics, advertising, and reviews. We exercise necessary oversight of our contractors. Except where permitted by law or in similar circumstances, we provide information to other third parties only with the individual’s consent.

Overseas Handling

Personal information may be handled by our operating company in Hong Kong, personnel in mainland China, and service providers overseas. We take any required information-provision, consent, and other safeguards in accordance with the laws that apply to overseas handling. Questions about such handling may be sent to the contact point below.

Security Measures

We take measures such as managing personnel and access permissions, training employees, preventing unauthorized access and data leaks, and overseeing contractors. We keep informed about systems and rules overseas and manage information according to the handling environment. If a leak or similar incident occurs, we respond, report, and notify as required by law. Please contact the point below for details of our security measures.

Retention Period

We retain information for as long as needed to fulfill the purposes of use and meet legal retention obligations. Information that is no longer needed is deleted or de-identified.

Disclosure, Correction, and Cessation of Use

For requests or complaints concerning disclosure, correction, deletion, cessation of use, cessation of provision to third parties, withdrawal of consent, or similar matters, please contact the point below. After verifying your identity, we will respond in accordance with applicable law. If we cannot fulfill a request, we will explain why. You can unsubscribe from emails using the instructions in the email or by contacting the point below.

TIKITAKA FTG Personal Information Contact Desk
tikitakasup@gmail.com
Telephone: 03-4500-8519

Changes to This Policy

We will announce changes and their effective date on this site and provide any notices or obtain any consent required by law.

Last updated: October 20, 2026