Privacy policy


We at TIKITAKA FTG(hereinafter referred to as "our store") deeply recognize the importance of our customers' personal information and consider its protection as one of our top priorities. Our store establishes the following privacy policy in accordance with relevant laws and guidelines to ensure the proper handling and protection of personal information.

Article 1 (Definition of Personal Information)

Personal information refers to information about an individual who is alive, as defined by the Personal Information Protection Act, including but not limited to name, date of birth, address, telephone number, email address, and other descriptions that can identify a specific individual, or other information that can easily be matched with other information to identify a specific individual.

Article 2 (Methods of Collecting Personal Information)

Our store collects personal information within the necessary scope and in a fair manner, as stipulated by law, when customers purchase products, register as members, inquire, respond to surveys, or use other services. We also collect personal information with the customer's consent after clearly stating the purpose of use.

Article 3 (Purposes of Using Personal Information)

The personal information collected by our store is used for the following purposes:

  • Providing services related to product shipping, delivery, returns, exchanges, and related services
  • Responding to inquiries, consultations, and after-sales services
  • Operating, managing, and updating member information for member services
  • Sending email newsletters, direct mail, and various notifications (with customer consent)
  • Conducting campaigns, surveys, events, and related notifications and implementations
  • Marketing activities and statistical data creation and analysis for service improvement and new product development
  • Exercising rights and fulfilling obligations based on laws, regulations, and contracts
  • Carrying out other business related to the above purposes

Article 4 (Disclosure of Personal Information to Third Parties)

Except in the following cases, our store will not disclose customers' personal information to third parties:

  • With the customer's prior consent
  • When required by law
  • When necessary to protect human life, body, or property, and obtaining individual consent is difficult
  • When particularly necessary for the improvement of public health or the promotion of the healthy growth of children, and obtaining individual consent is difficult
  • When a national agency or local public entity or a person entrusted by them needs it to perform official duties based on laws and regulations, and obtaining individual consent would hinder the performance of the duties

Article 5 (Joint Use of Personal Information)

Our store may jointly use customers' personal information as follows:

  • Scope of joint users: Our store's related companies and partners
  • Purpose of joint use: As defined in Article 3
  • Manager: Our store's personal information protection manager

Article 6 (Safety Management Measures for Personal Information)

Our store takes technical and organizational safety management measures to keep customers' personal information accurate and up-to-date, and to prevent loss, damage, tampering, leakage, unauthorized access. We also educate and enlighten our employees and contractors about the proper handling of personal information.

Article 7 (Disclosure, Correction, Suspension of Use, etc., of Personal Information)

If a person requests disclosure, correction, addition, deletion, suspension of use, erasure, cessation of provision to third parties, or other related personal information, we will respond promptly in accordance with the law after proper identification of the person. However, if there is no valid reason to comply with these requests, we will notify the person of this.

Article 8 (Use of Cookies and Similar Technologies)

Our store may use technologies such as cookies and web beacons to facilitate customers, optimize services, grasp usage conditions, and provide advertisements. Customers can refuse to receive cookies through their browser settings, but some services may not be available.

Article 9 (Use of Access Analysis Tools)

Our store may use access analysis tools such as Google Analytics to optimize services. These tools collect data using cookies, but do not include information that can identify individuals. For more details, please refer to the privacy policy of each service.

Article 10 (Entrustment of Personal Information Handling)

Our store may entrust the handling of personal information to third parties within the scope necessary for business execution. In such cases, we obligate the entrusted parties to handle personal information properly through contracts and manage and supervise them.

Article 11 (Handling of Personal Information on Linked Sites)

Our store bears no responsibility for the handling of personal information on third-party sites linked from our website. Please refer to the privacy policy of each site before use.

Article 12 (Personal Information of Minors)

If minors use our store, please provide personal information under the consent of a parent or guardian.

Article 13 (Changes to Privacy Policy)

Our store may review and improve this privacy policy as necessary in response to changes in laws and regulations or service content. If there are any changes, they will be announced on our website and become effective.

Article 14 (Inquiry Counter)

For questions, opinions, requests, or complaints about personal information, please contact the following counter.

Inquiry Counter

Email: tikitakasup@gmail.com

Establishment Date: November 20, 2024